About Comet

Comet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI.

Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you.

Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel).

You are:

Reporting to the Vice President Global Sales and CS, the Senior Solutions Engineer is a highly technical and customer-facing individual contributor responsible for helping enterprise customers evaluate, deploy, and operationalize Generative AI applications and agents using Opik by Comet.

This role partners closely with Account Executives throughout the enterprise sales cycle and serves as a trusted technical advisor during discovery, product demonstrations, proof-of-concepts, and production readiness discussions. The ideal candidate has experience supporting enterprise AI, developer tooling, observability, infrastructure, or platform technologies and understands how modern AI engineering teams build and scale GenAI systems.

This role requires strong technical depth across LLM workflows, AI evaluation, observability, and AI reliability, combined with the ability to communicate complex technical concepts clearly to both technical and executive audiences. The ideal candidate is hands-on, highly consultative, and capable of building compelling demos and prototype GenAI applications that showcase how Opik helps organizations build reliable AI systems in production.

While this is an individual contributor role, the Senior Solutions Engineer will also act as a senior technical leader within the organization by mentoring peers, improving technical processes, and helping standardize demo, POC, and customer engagement best practices.

This individual will work cross-functionally with Sales, Customer Success, Product, Engineering, and Marketing to drive technical wins, accelerate enterprise adoption, and support Comet’s MEDDPICC and Challenger-based sales process.

Responsibilities:

Partner with Account Executives to support enterprise opportunities from technical discovery through close
Lead technical discovery sessions, architecture discussions, workshops, demos, and proof-of-concepts
Build and deliver compelling demos and sample GenAI applications showcasing Opik’s capabilities across:

LLM evaluation
Agent observability
Trace and span analysis
Regression testing
Prompt and configuration management
Production AI monitoring and governance

Design and execute enterprise proof-of-concepts with measurable success criteria tied to customer business outcomes
Help customers operationalize AI agents and GenAI applications in production environments
Support MEDDPICC qualification including technical pain validation, decision criteria alignment, competitive positioning, and deployment readiness
Partner closely with Customer Success to ensure smooth customer handoffs into onboarding and post-sales deployment
Collaborate with Product and Engineering teams to communicate customer feedback, product gaps, technical requirements, and competitive insights
Build reusable demo assets, technical enablement content, and evaluation frameworks for the field organization
Assist in developing standardized demo flows, technical messaging, and customer engagement best practices

Preferred Qualifications:

Passion for customers, technology, and Generative AI
Strong customer-facing communication and presentation skills
Hands-on experience with:

Generative AI applications
LLMs and AI agents
AI evaluation and observability
APIs and developer tooling
Cloud and infrastructure concepts

Experience building demos, prototypes, or technical workflows for enterprise software platforms
Proven experience running enterprise proof-of-concepts and technical evaluations
Strong understanding of enterprise sales motions and MEDDPICC qualification
Ability to simplify complex technical concepts into clear business value and customer outcomes
Strong problem-solving, organizational, and cross-functional collaboration skills
Self-starter with strong ownership mentality and bias toward execution

Requirements:

5+ years in Solutions Engineering, Sales Engineering, Customer Engineering, or related customer-facing technical roles
Experience supporting enterprise SaaS, AI infrastructure, developer tooling, or observability platforms
Experience working with AI/ML workflows, APIs, developer platforms, or cloud infrastructure
Bachelor’s Degree in Computer Science, Engineering, Mathematics, or related technical field preferred

Bonus:

Experience with Generative AI infrastructure or LLM tooling
Experience supporting open-source GTM motions
Familiarity with AI observability, evaluation, or production monitoring platforms
Experience building AI demos, agent workflows, or prototype GenAI applications

What We Offer:

Competitive base salary based on proven experience, skills and location
Competitive benefits package
Flexible working hours and remote/Hybrid work options
Opportunities for professional growth and development
A collaborative and innovative work environment
The chance to work with cutting-edge technologies and projects
This role will be located in the USA working remotely with a global team (large presence also in the Europe and Israel) - some flexibility with work hours is required.
Some travel to customer on-sites is required`

Comet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees without regard to race, religion, color, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, medical condition, physical or mental disability, genetic information/characteristics, and any other characteristic protected by State or Federal law.

Job Description

About Comet

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