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Our Mission

NewRocket, a global, full-service Elite ServiceNow and Anthropic partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.

NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond

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Our Approach to Work

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

Senior Solution Architect – Workday / ServiceNow HRSD Integration Specialist

Location: Remote
Type: Full-Time

We are seeking a Senior Solution Architect – Workday / HRSD Integration Specialist to lead strategic HR transformation initiatives for enterprise clients. This is a high-impact role focused on designing and delivering integrated solutions across ServiceNow HR Service Delivery (HRSD) and Workday, helping organizations unify HR experiences, streamline operations, and accelerate business outcomes.

This role is ideal for a consultative architect who combines deep HRSD expertise, strong Workday integration knowledge, and the ability to guide clients through complex enterprise architecture decisions from strategy through delivery.

What You’ll Do

Solution Architecture & Client Advisory

Lead architecture and solution design for complex ServiceNow HRSD implementations with a strong emphasis on Workday-to-ServiceNow integration
Serve as a trusted advisor to enterprise clients undergoing HR transformation, helping define scalable, secure, and user-centered solution strategies
Translate business requirements into end-to-end architecture, process design, integration patterns, and technical roadmaps
Partner with client stakeholders, delivery leaders, and technical teams to align platform capabilities with business objectives
Provide consultative leadership in workshops, discovery sessions, design reviews, and executive conversations

Workday / ServiceNow Integration Leadership

Architect integrations between Workday and ServiceNow HRSD, including employee lifecycle events, case management, data synchronization, and related HR workflows
Define and evaluate integration approaches using APIs, middleware, orchestration tools, and enterprise integration frameworks
Ensure designs support data integrity, security, scalability, maintainability, and performance across systems
Collaborate with integration developers and technical architects to validate solution feasibility and delivery quality
Troubleshoot and guide resolution of complex integration and platform challenges

Delivery Excellence

Lead solution design across the full project lifecycle, from early strategy and estimation through implementation, testing, go-live, and optimization
Produce high-quality architecture deliverables including solution designs, integration specifications, data flow documentation, and technical recommendations
Support project teams in identifying risks, dependencies, constraints, and mitigation plans
Review configuration and custom development to ensure alignment with architectural standards and best practices
Mentor consultants, developers, and client teams on HRSD architecture and integration design principles

Enterprise Transformation

Bring a strong understanding of large-scale enterprise environments and the realities of cross-functional transformation programs
Help clients modernize HR service delivery through better experiences, cleaner integrations, and more efficient operating models
Contribute to NewRocket’s growth by supporting pre-sales conversations, solution shaping, and strategic account expansion where needed

What You Bring

Required Qualifications

Deep expertise in ServiceNow HR Service Delivery (HRSD)
Strong experience with Workday integrations, including enterprise HR data flows and process orchestration
Proven background in solution architecture, integration architecture, and technical design
Ability to understand, review, and work closely with code, APIs, scripts, and integration frameworks
Experience architecting solutions in a consultative services environment
Strong enterprise consulting experience working with large, complex clients
Demonstrated ability to lead client-facing design discussions and influence technical and business stakeholders
Excellent communication, documentation, and stakeholder management skills

Preferred Qualifications

Experience with ServiceNow IntegrationHub, Flow Designer, REST/SOAP APIs, middleware platforms, or related integration technologies
Familiarity with enterprise HR transformation programs and employee experience initiatives
Experience working across broader ServiceNow employee workflows or adjacent platform capabilities
ServiceNow certifications and/or relevant Workday integration credentials preferred
Experience supporting pre-sales, estimations, or architecture governance is a plus
ServiceNow HRSD Certification

What Success Looks Like

Enterprise clients receive scalable, elegant, and business-aligned HRSD + Workday solutions
Integrations are designed for reliability, maintainability, and long-term value
Delivery teams are set up for success with clear architecture, strong guidance, and practical design decisions
Clients view you as a trusted advisor who can bridge business needs, employee experience goals, and technical execution

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Job Description

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